There are more than a million apps available in the App Store, and we are eager to try as many apps as possible, and we also want to keep the applications we already installed up to date – but what if iPhone won’t download or update apps? Quite a few users have been complaining about this, saying not only they can’t update the apps they already have, but can’t download new ones too. If this bothers you as well, and the App Store service is not down at the moment, follow the solutions below to easily fix the issue.
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It's free to download an app to multiple devices so long as you are downloading the exact same app. If the app is universal, it will run great on the iPad. If the app has an iPhone version and a specific iPad version, you can still download the iPhone version to your iPad.
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Why is my app stuck on waiting?
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Jul 28, 2015 - Go to Settings > iTunes & App Store and tap your Apple ID then Sign Out. No hold down Home and Sleep/Wake to restart. Fire up the App Store, log in, and download the apps from scratch. It could be that a specific app or game is causing the issue. Downloading and updating apps on your iPhone or iPad are usually as simple as tapping a few buttons. However, after upgrading to the latest iOS 12 or iOS 11, some users are faced with Apps can't download from App Store, Apps won't install or Apps can't update after on iPhone XS Max/X//8/7/6 and iPad. Mar 11, 2015 When ever I try to download a free app it shows it loading then it stops and shows 'Get' again. I don't know why though. I have Internet and LTE on my phone. I do have the recent update. Pls tell me what's wrong!!! The compatibility of the iOS version might be the cause of the problem that you can't download Apps on iPhone. So make sure you have installed the latest iOS on your iPhone/iPad to avoid it. Read the article about how to download and install iOS 10.3.2 for reference. Fix 6: Re-install the App 'Why can't I download Apps', you said. Check whether you have a stable Internet network to download apps. You can test it by searching something on your safari app. You can restart your App Store on your iPhone, or restart your iPhone directly. And you can even try to force restart your device to refresh your iOS operating system. Make sure you are logging.
Steps to fix an iPhone that won’t download apps
Internet connection
The first thing you should do is to make sure your iOS device is connected to a Wi-Fi or cellular data network.
- If you use Wi-Fi: go to Settings > Wi-Fi and make sure it is turned on.
- If you use Cellular data: go to Settings > Cellular and make sure Cellular data is turned on.
One of the reasons why apps on iPad or iPhone won’t update or download can be the poor internet connection. You can switch from Wi-Fi to cellular data or vice versa and try again.
Airplane mode
If the Airplane mode is enabled, turn it off. There is also a simple trick that can solve this problem – toggling the Airplane mode. What you need to do is navigate to Settings, turn the Airplane mode on, wait 15-20 seconds and turn it back off. This may sound crazy, but give it a try!
Restart App Store app
Sometimes, the apps can behave strangely, and not work properly. The App Store is no exception. What to do if the App Store functions don’t work and your iPad or iPhone won’t update apps and download new ones? You need to force quit the app and then launch it again. Tap the Home button twice, and you will get a preview of the apps you used recently. Swipe right or left to find the App Store app, and then swipe up to close it. After that, go to the Home screen and launch App Store.
Date & Time – Set Automatically
Users noticed that going to iPad or iPhone settings, and turning on “Set automatically” for Date & Time easily solves the problem. Do the following:
- Navigate to Settings
- Next, tap General
- Tap Date & Time
- Toggle the switch next to “Set automatically” to turn it on.
If you have already enabled this option on your device, move to the next step.
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Restart your iPhone
Complaints such as “My iPhone won’t download apps anymore” are pretty common, and users often forget how effective a simple restart can be. So, before you move to other solutions, turn your phone off and back on again. Press and hold the sleep/wake button and drag “Slide to power off”. Once your device is completely off, press and hold the sleep/wake button until you see Apple logo.
Sign out from the App Store
Signing out from the App Store and signing back in can solve the problem. Follow the steps below:
- Navigate to Settings
- Tap iTunes & App Store
- Next, tap on your Apple ID
- Tap Sign Out
- Sign in again.
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Renew Lease
If you are connected to a Wi-Fi network, and your iPad or iPhone won’t update or download apps, tapping on Renew Lease can solve the problem. It is all pretty simple. Here is what you need to do:
- Go to Settings
- Tap Wi-Fi
- Find your Wi-Fi network and tap on the info button (i) right next to it
- Tap Renew Lease.
Free up some storage space on your iPhone/iPad
If you don’t have enough free storage space on your device you won’t be able to download or update the apps. So, what you need to do is free up some space. You can delete the apps you are not using, photos, videos, or music. Backup the files before you delete them. As we said, you can delete the apps you don’t need anymore. Here is how to do that:
- On the Home screen, find the icon of the app you want to delete
- Tap and hold the app’s icon until it jiggles
- Tap on “X”
- Tap Delete
- The app will be deleted.
Update the software
The bug in iOS can be the reason why iPhone won’t download or update apps. If there is a new iOS version available, it is advisable to download and install it. You can do that wirelessly, or using iTunes.
To update the software wirelessly:
- Connect your iPhone to a power source
- Connect to a Wi-Fi network
- Navigate to iPhone settings
- Tap Software Update
- Tap Download and Install or Install Now.
To update the software using iTunes:
- Make sure you have the latest version of iTunes
- Connect your iPhone/iPad to your computer
- Launch iTunes
- Select your iPhone/iPad
- Click Summary
- Click Check for Update
- Click Download and Update or Update.
Reset all settings or Erase all content and settings
When it comes to iPhone and iPad how to’s, we usually list these two solutions because they can be effective if nothing else works.
Reset all settings – the settings on your iOS device will be restored to factory defaults, but apps and data won’t be deleted. Go to Settings > General > Reset > Reset all settings. Enter your passcode. Tap Reset all settings to confirm your action.
Erase all content and settings – the settings will be restored to factory defaults, and all your data will be erased. Backup your files before proceeding. Go to Settings > General > Reset > Erase all content and settings. Enter your passcode. Tap Erase iPhone or Erase iPad to confirm your action. Your device will restart. Follow the steps to set up your device as new. This will give you a fresh start!
Why it’s taking so long to download apps?
The above-mentioned solutions usually solve the problem, but if you still can’t download new apps or update the ones you already have on your device, there are a few things to try.
Restart your router
Connection issues can be responsible for the problem. What you need to do is unplug your router, wait for 30 seconds and plug it back in. Or, update Router Firmware.
An app is causing the issue
Sometimes, one of the apps can be the reason why you can’t download new apps or update the ones you have. The solution is to delete apps one by until you are able to download and update applications. This may be time-consuming, but still, it can fix the issue.
App Store is slow, not showing new apps
As any other app, the App Store can be slow at times, or its functions may not work. The first solution we suggested is to force quit the app. Another thing you can do if the app is slow or not showing new apps is to clear its cache.
- Open the App Store
- At the bottom of the screen, you will see several buttons
- Tap on one of those buttons 10 times.
iPad or iPhone can’t download apps over 100mb
Many people faced this problem – the iPhone won’t download apps over 100mb. Here is how to get rid of the problem:
- If you are using 4G, connect to a Wi-Fi network instead and then try to download an app again.
- Free up some storage space – as we mentioned above, if you don’t have enough free storage space, you won’t able to download new apps and update the ones you installed. Delete the apps you are not using, photos, videos, music, etc.
iPad Pro or iPhone won’t update apps waiting
If your iPad or iPhone apps won’t download keeps saying “waiting”, there might be a problem with the App Store Server. Apple will fix the issue, and the service will be available again. You can also contact Apple or visit one of their stores.
These problems/solutions are found and effective on iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 5c, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad, iPad Mini, iPad Air and iPad Pro.
Whenever a new improved version of the App on your iPhone is released, you are likely to download it because the new version has some new amazing features or has fixed the bugs in its last version. But the process doesn't always go smoothly. The common problem happening during that process is that users can't download and update the Apps as they want. Given this, the possible solutions to the 'Can't Download Apps on iPhone/iPad' problem is introduced in this article. Read on to get the details.
- Notice
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Fixes to Can't Download Apps on iPhone/iPad
Fix 1: Check the Restrictions
If you want to ask 'Why can't I download Apps on my iPhone?', the first solution you can try is to check the Restrictions on your iPhone X, iPhone 8, iPhone 7 or iPad.
Step 1: Go to 'Settings' and tap on 'General'.
Step 2: Scroll down to choose 'Restrictions'.
Step 3: If the 'Restrictions' option is off, it is not to blame. While if you have turned on 'Restrictions', you have to make sure the 'Installing Apps' option is switched on in 'ALLOW' section. (If you want to delete Apps from iPhone, toggle on 'Deleting Apps', too.)
I Can't Update Or Download Apps On My Iphone 6
Fix 2: Check the network connection
This is a common solution to most problems on the iOS device. It's no exception when it comes to the issue 'can't download Apps' on iPhone or iPad. If you are using a cellular network, make sure you allow using cellular data from App Store.
Step 1: Open 'Settings' and choose 'Cellular'.
Step 2: Turn on 'Cellular Data' and then scroll down to toggle on 'App Store'.
If you are using a Wi-Fi network, make sure it works well. You can check it by opening a browser on your iPhone/iPad to visit some websites or by connecting other devices to the network to see whether it works. If you have a Wi-Fi connection problem, fix it first.
Fix 3: Fix App Store not working on iPhone
However, if it's something wrong with the App Store and you find you can't download and update Apps in it, read the article that details the methods about how to fix the App Store Not Working problem.
Fix 4: Set Date &Time automatically
This tip is similar to one of the solutions to the 'Cannot connect to iTunes Store' problem. By settings your Date & Time correctly, your headache 'I can't download Apps on my iPhone' might be eliminated.
Step 1: Launch 'Settings' and click 'General'.
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Step 2: Tap on 'Date & Time' and turn on 'Set Automatically'.
Fix 5: Update to the latest version of iOS
The compatibility of the iOS version might be the cause of the problem that you can't download Apps on iPhone. So make sure you have installed the latest iOS on your iPhone/iPad to avoid it. Read the article about how to download and install iOS 10.3.2 for reference.
Fix 6: Re-install the App
'Why can't I download Apps', you said. Actually, instead of updating the App, you can delete it first and then try to download the latest version of it again.
Fix 7: Clear App Store cache
Many users have reported the effectiveness of this solution to fix the 'can't download Apps on iPhone X/iPhone 7' issue. To clear your App Store cache, follow the steps below if your iPhone/iPad is in iOS 10 or early. If you are using an iPhone/iPad in iOS 11, perform a pull-to-refresh to clear the App Store cache.
Step 1: Open 'App Store'.
Step 2: Tap on any of the buttons at the bottom of the screen for ten times.
Fix 8: Reset Network Settings
This tip is a common solution to fix the Wi-Fi connection problem. If you can't download Apps on your iPhone X, iPhone 8, iPhone 7 or iPad due to the network connection. You can reset network settings on your iPhone or iPad by following the article introducing how to reset iPad.
Fix 9: Force restart iPhone
For iPhone 6s and earlier users: Hold down both Sleep/Wake button and Home button for at least ten seconds, until you see the Apple logo.
For iPhone 7 or 7 Plus users: Hold down both Sleep/Wake button and Volume Down button for at least ten seconds, until the Apple logo appears.
For iPhone X, iPhone 8 or iPhone 8 Plus: Quickly press and release the Volume Up button, quickly press and release the Volume Down button and then press and hold the Sleep/Wake button (side button) until you see the Apple logo.
Fix 10: Download Apps via iTunes
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Choose another way to download the Apps might solve the 'Can't download Apps on iPhone' problem.
Step 1: Connect your iPhone/iPad to your computer and launch iTunes.
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Step 2: Click the three dots and choose 'Apps' in the drop-down menu.
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Step 3: Select 'Updates' and choose the App you want to download and install on your iPhone/iPad.
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Step 4: Click 'Update'. Once you have updated the App, you can sync them to your iPhone/iPad following the way about how to sync photos from computer to iPhone.